Do you offer a discount if I get my neighbors to sign up?
Yes we do! We offer a neighborhood referral program that offers a 10% discount if you and two other neighbors schedule our services on the same date. This applies to Soft Washing, Window Cleaning, or Gutter Cleaning!
I work full–time, can you accommodate me?
Yes we can! We can arrive as early as 8:00am or as late as 4:00pm (Spring & Summer Only). An average size project takes our crew about 2 hours to complete, so we don’t need your entire day. We can also work with a house sitter or property manager to do the work in your absence, and later email the invoice. We are also available on select Saturdays throughout the season to try and accommodate everyone. We take pride in our flexibility! Contact us now to schedule.
How far ahead should I call for an appointment?
Our services are in high demand both in the Spring (April/May/June), and in the fall (October/November/December). We ask that you reach out to us a few weeks in advance if you are thinking of scheduling during those months. We are more flexible in the months of March, August, and September.
How often do people have their windows cleaned?
Windows traditionally get cleaned in the Spring and Fall months. We suggest an initial Interior and Exterior cleaning in the Spring, and an Exterior Only cleaning in the Fall. This frequency keeps glass cleaner than you can imagine! Some homes can go two or more years before the interior surfaces of the glass need to be cleaned again. It all depends on personal preferences!
How does rain and weather affect my windows?
Cleaned windows stay clean after it rains.. period! This is a very common occurrence on the job. After your glass is cleaned with our top secret super solution, and a rain shower does occur, your windows will remain spot free! You can’t purchase our detergent from your local Target, Wal-Mart, or Home Depot. Everything we use is purchased from industry specific suppliers that specialize in residential and commercial window cleaning.
What makes my windows dirty?
There are many contributors to making your windows dirty, both Outside AND Inside of your home.
Outside of your home- Landscapers kicking up dirt and debris in the air, bird droppings, pollen & tree debris, even automotive exhaust can cause the exterior of your windows to get dirty.
Inside of your home- Airborne dust from heating & cooling systems, fingerprints, toddler & pet smudges all combine to slowly form a thin layer of haze on the glass. Burning candles, wood fireplaces, and cooking grease from the kitchen are also some major contributors to dirty interior glass.
How do you clean windows that have window tinting?
Very carefully! Tinted windows should never be cleaned with abrasive ammonia-based cleaners like Windex, and should never be scraped with any sharp objects – not even a finger nail. Of the thousands of homes we clean per year, at least 75% have tinted windows. We have tons of experience with tinted glass and have the proper methods and procedures to effectively clean your windows.
My windows have fog and moisture between the glass panes – can you clean it out?
Unfortunately we see this problem a lot, especially on builder grade windows/doors. Commonly referred to as “insulated glass failure” or “seal failure” this is a manufacturer defect and is not able to be removed with our conventional glass cleaning or soft washing methods. We see moisture & fogginess in between sealed glass panels every single day, and eventually this happens to all I.G. windows at some point throughout their life span – a quick Google search will show you that this is all very common.
Is this a year round business? What about the Winter?
Yes we are a year round business – we are not afraid of the cold! Our crews soft wash & clean windows all year round as long as the weather permits. The Christmas Season is one of the busiest times of year for us, even with the colder temperatures!
Do you accept Credit or Debit cards as a method of payment?
Yes, we accept all major cards using the security of PAYPAL. If you do not have an account with them – no worries – you do not need one! We also carry mobile card processors, or can email you an invoice for electronic payments.
Are you bonded and insured?
Yes, we are careful, considerate, and claim free for over 20 years! We have all of the liability, auto, and workers comp insurance required, and then some.
We are also proud to report that employees of I Do Windows Inc. are covered by our company sponsored Heath Insurance & Disability Insurance. We take care of our guys with an above average living wage, and other benefits so they are happy with their job. It shows in their performance!